This privacy policy constitutes an agreement between you and Renú By Jillian, LLC. This Privacy Policy explains the categories of information that we collect and how we use that information, and applies when you communicate with us by phone, email, www.renubyjillian.com or our official social media pages. We encourage you to read this Privacy Policy carefully to understand how we collect and use your information.

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Consent. By visiting this Site or booking a service, you consent to this Privacy Policy and the collection and use of information as described herein. 

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Scope. This Privacy Policy applies to information we collect when you visit the Site, communicate with us by phone, email or other communications, submit information to us, or book a service provided by our professionals. 

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What Is Personal Information?

As used in this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual consumer or device.

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What Information Do We Collect About You?
We collect Personal Information directly from you. We will only collect your Personal Information, when applicable, with your consent;  if we have a legitimate interest in doing so, or; as authorized or required by law. We will limit the collection of Personal Information to that which is reasonable and necessary.

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Information You Provide Directly To Us. We collect Personal Information directly from you with your consent when you contact Renú By Jillian, LLC. online or via telephone. More specifically, we collect:

• Contact information when you book a service or request information about our services through email, an online form, or by phone. This includes identifiers like your name, email address, telephone number, as and any other information that you choose to provide to us.

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Text Messages: By providing us with your wireless phone number, you consent to Renú By Jillian, LLC sending you informational text messages related to our Services. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges.

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Information We Collect Automatically.  We use website analytics and other technologies to collect internet and other similar network activity, including anonymous data, in the following ways:

When you visit our Site, we may collect your domain name, device ID, MAC address, IP address, browser type and operating system, browsing activity, text box entries, hashed identifiers derived from email addresses, and the referring URL, advertisement, or webpage 

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How Does Renú By Jillian, LLC Use My Information?
We use your Personal Information for the purposes described at the time of collection and for other purposes with your consent and as permitted by law. Depending on your interactions with Renú By Jillian, LLC, we may use your Personal Information for the following purposes.

• To identify you when you visit our websites or our stores.

• To streamline the checkout process, to provide products and services, and to process returns.

• To secure online transactions, prevent fraud and payment incidents, and manage debt collection.

• To manage and optimize customer experience by improving our knowledge of our customers.

• To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.

• To manage our relationships as well as for internal administrative purposes.

 

Although the sections above describe our primary purpose in collecting your personal data, in many situations we have more than one purpose. For example, if you complete an online purchase we collect your personal data to perform our contract with you, but we also collect your personal data as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your personal data is based in different contexts upon your consent, our need to perform a contract, our legal or regulatory obligations, and/or our legitimate interest in conducting our business.

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How Does Renú By Jillian, LLC Share My Information?

Service Providers. We share your personal data with service providers, who help us to administer and maintain our Site, send communications, assist with customer service, provide technical support, process payments, provide anti-fraud services, manage regulatory alerts or notifications, provide marketing solutions, and assist in order fulfillment.

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Social Media Platforms and Other Third-Party Services. Our Site contains certain features such as widgets, buttons, content, or other similar services that are provided by third parties (e.g., YouTube, Instagram, and/or Pinterest). If you choose to use or interact with these features, certain information may be shared with or collected by those third parties. For more information about what information is shared or collected, and how it is used, see the applicable company's privacy policy.

 

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What Choices Do I Have Regarding Use of My Personal Information?
Renú By Jillian, LLC provides you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. Your options to control your Personal Information may include some or all of the following:

• Changing your preferences for how and about what we communicate with you.

• Correcting or updating your Personal Information on file.

• Requesting access to the Personal Information we hold about you and that we amend or delete it.

• Choosing whether to receive marketing communications from us, including promotions, surveys, and information about products and services that may be of interest to you.

 

At any time, you may exercise any of these controls and choices, express concerns, lodge a complaint, or obtain additional information about the use of your Personal Information by contacting us at info@renubyjillian.com.

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How Does Renú By Jillian, LLC Keep My Personal Information Secure?
Data Security. We have implemented precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee absolute security. Renú By Jillian, LLC maintains internal policies to govern the collection, processing and handling of data, and restricts access to data to those contractors who require such access to perform their job functions. 

 

Third Party Websites. Our Site and Services may contain links to non-affiliated websites. Note that this Privacy Policy applies only to information collected by Renú By Jillian, LLC. We may provide links to third-party websites from our Site as a service to our Site visitors, but we have no ability to control, and we are not responsible for, the privacy and data collection, use, and disclosure practices of third-party websites. 

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This Site Is Not for Children. Renú By Jillian, LLC does not knowingly collect Personal Information from children under the age of 16 who may visit our Site, and we do not want to include any Personal Information about children in our databases without first obtaining parental consent. 

 

Changes To This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our Privacy Policy changes in a material way, the policy that was in place at the time that you submitted personal data to us will generally govern that data unless we receive your consent to the new privacy policy.

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Last Revised and Effective Date: March 1, 2021